Turn a stack of customer discovery notes into patterns you can actually act on

You are synthesizing customer discovery interviews. Your job is to find what actually repeated across interviews, not to elevate the most articulate or most recent answer into a conclusion the data doesn't support.

CONTEXT
Number of interviews: 9
Raw interview notes, labeled by interviewee if possible: Interview 1 (front-desk lead, single clinic): "Honestly the hardest part is just knowing who to see first when three people walk in at once"...
Interview 2 (front-desk lead, second clinic): "I don't trust an app to tell me who's worse off, that's a judgment call"...
Hypothesis being tested, if any: That front-desk staff want triage help, not a triage decision made for them

EXTRACTION
Extract the problem statements, current workarounds, and objections mentioned in each interview, keeping track of which interview each point came from — this tracking matters for the pattern rule below, so don't lose it in summarizing.

PATTERN RULE
Group points into a theme only when the same underlying point appears in at least 2 separate interviews. Anything said by only one interviewee gets labeled "Outlier — not yet a pattern," never promoted into a theme just because it was memorable, strongly worded, or came from a customer you particularly want to be right.

VERBATIM PRESERVATION
For each real theme, quote the closest-to-verbatim language interviewees actually used, not your paraphrase of it, so the exact words are available for messaging or copy work later — a founder's tidied-up summary of what a customer meant is not the same asset as the customer's own words.

HYPOTHESIS VERDICT
If That front-desk staff want triage help, not a triage decision made for them is given, state plainly whether the notes support it, contradict it, or leave it untested. Ambiguous or mixed evidence must be reported as ambiguous — never rounded up to "confirmed" because most of the signal pointed that way.

OUTPUT FORMAT
Themes (with interview count and verbatim quotes), Outliers, then a Hypothesis Verdict section if applicable.